New Business Support - Commercial Excellence

Location: Thorofare, New Jersey US


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Job Number: 25467

Position Title:

External Description:
Job Description
Overall assist and support for New Business. Own master data for parts and new customer creation to ensure the integrity of master data. Provide support for new production and quoting to effectively ensure timely responses and improve customer experience. This will be accomplished by performing the following duties as well as any additional tasks deemed necessary.

  • Monitor and process quote requests from RFQ email folder and SAP report
  • Works closely with New Business Manager to understand costing and pricing decisions utilizing Global Price Engineer for existing parts and SAP Data
  • Work with New Production Specialist to ensure new part numbers are created accurately and all information is complete in SAP
  • Back-up to New Production Specialist with all tasks related to New Production Process
  • Process more complex quotations
  • Collaborate with Saels Engineers and Sales Managers for pricing decisions
  • Assist with Global Implementation of CRM to SAP quoting
  • Assist with Global Implementation of Inter-Company quoting utilizing SAP
  • Prepare and maintain training documents for RFQ or New Production Process (for global process)
  • Troubleshooting CRM/SAP issues to ensure timely migration
  • Identify and work to resolve any opportunities for improvement

Required Skills
  • Ability to work in a team environment and interact with all departments
  • Communicate and interact internally and externally in a professional manner at all times
  • Excellent written and oral communication skills, including ability to work cross-functionally to achieve demanding, time sensitive objectives.
  • Prioritization, organization and decision-making skills
  • Strong multitasking skills
  • Strong capabilities with Microsoft Office and Google Platforms

Required Experience
  • 2+ years of customer service support experience or minimum Associates degree preferred
  • Familiarity with SAP and ScanView preferred

Job Location
Thorofare, New Jersey, United States
Position Type

City: Thorofare

Location_formattedLocationLong: Thorofare, New Jersey US

State: New Jersey

Community / Marketing Title: New Business Support - Commercial Excellence

Company Profile:

Requisition Number: 2016139

EEO Employer Verbiage:

© An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you need a reasonable accommodation for the online application process due to a disability please email or call 1-704-731-1446. Include your contact information and details about the posted position. Only inquiries regarding assistance for those who need an accommodation with the online application process due to a disability will be returned.